CASTRIES, St Lucia — A Flow St Lucia price increase will raise monthly charges for selected internet and bundled services from Nov. 1, 2026, with the company’s customer notice listing new rates between $123 and $318.
Flow said the revised prices will appear on November bills. The telecommunications provider linked the adjustment to continued investment in its network, technology, innovation and customer support.
The announcement follows earlier price adjustments affecting services in April 2024 and May 2025, adding another increase to recurring connectivity costs for affected subscribers.
How the Flow St Lucia price increase affects each plan
Flow’s notice lists revised rates for eight internet and bundled service plans.
| Service | Current monthly price | New monthly price |
|---|---|---|
| Internet Select 400 | $117.68 | $123.00 |
| Internet Plus 500 | $155.00 | $163.00 |
| Internet Max 600 | $180.00 | $189.00 |
| Double Play Essential | $190.00 | $195.00 |
| Double Play Plus | $215.36 | $220.00 |
| Internet Select Plus | $125.01 | $130.00 |
| All In Bundle | $242.82 | $248.00 |
| Happy Home/AIB+ | $310.72 | $318.00 |
Calculated from the current and new prices, the monthly differences range from $4.64 for Double Play Plus to $9 for Internet Max 600.
Internet Plus 500 will cost $8 more monthly, while Happy Home/AIB+ will rise by $7.28. Internet Select 400 will increase by $5.32, and All In Bundle will rise by $5.18.
Double Play Essential will increase by $5, while Internet Select Plus will rise by $4.99. The percentage differences across the eight plans range from approximately 2.1% to 5.2%, with Internet Plus 500 recording the largest proportional increase.
The notice also includes a separate “Price Change” column with lower amounts. It does not explain why those figures differ from the arithmetic difference between the listed current and new prices, or specify their tax treatment.
Based on the differences between the listed rates, Internet Max 600 would cost an additional $108 over 12 months. Internet Plus 500 would add $96, while Happy Home/AIB+ would cost $87.36 more over the same period, assuming the revised rates remain unchanged.
Flow cites investment in reliability and customer support
Flow said its investments aim to improve service reliability and the quality of the customer experience while maintaining connectivity.
“We understand that any change in price is important to you,” the company said in its notice.
Flow said it had worked to manage costs while continuing to invest in services and customer experiences. It identified reliable connectivity, new technologies and innovation as priorities.
The notice does not announce specific speed upgrades or additional services for the eight plans alongside the revised prices.
Earlier adjustments raised prices in 2024 and 2025
Flow previously announced an internet price adjustment effective May 1, 2025, raising some broadband charges by approximately 2.5%, or about $3, according to its notice at the time.
The company attributed that adjustment to rising costs and continued investment in network infrastructure. It encouraged customers to explore plans suited to their connectivity and entertainment needs.
An earlier price adjustment effective April 1, 2024 affected postpaid mobile plans, standalone internet services and bundles. Flow cited production costs, inflationary pressures and market conditions.
That announcement also included increased mobile data allowances and higher download speeds for several fixed internet services. Internet Select 300 became Internet Select 400, while Internet Plus 400 became Internet Plus 500.
Because the announcements affected different plans and included changes to service offerings, their percentages cannot simply be added to establish an individual customer’s cumulative increase since 2024.
Customers encouraged to review their plans
Flow encouraged subscribers to review their updated plan details and explore options on its St Lucia website.
Customers with questions about the adjustment can contact the company at 1-800-804-2994, the notice said.
The revised rates take effect Nov. 1, 2026, and are scheduled to appear on customers’ November bills.
